If it’s about water – we can help!

The Best Coolers

Taller. Higher Capacity.

No Contracts

You’ll see – it’s a much easier way.

Pure Water

And delicious!

Water Testing

Sometimes people complain that the water is turning their bath blue – a sign of water with too high acidity. Or it may be turning the bath brown, a sign of iron deposits.

Before selling you anything, About Water will recommend a laboratory for testing and we will get a comprehensive report on the problem. This means customers are not wasting their money on hit-or-miss cures. A scientific diagnosis is made so the right filtration system can be installed. Specialising in lifestyle blocks for untreated water, iron acidity and coliform.

Rob Mason of About Water is a professional who is dedicated to providing all his customers with the purist water possible.

Servicing & Maintenance

We replace cartridges (fit it for free) with purchases of our own catridges within the Whakatane, EBOP, Rotorua and Taupo area.

Regularly replacing your water filter cartridges will ensure your filter is providing you the best quality water available and will help avoid any build up that may affect your water quality.

Not sure if your filter needs changing? Give the About Water team a call and we can help you find out.

Contact us to have your water filter cartridges replaced.

Common Problems & Solutions

Water dirty or cloudy due to grit or sediment particles.

Solution: Multimedia sandfilter, in line strainer or washable pleated cartridge filter

Low pH and soft acidic water causing green/blue staining on whiteware. Corrosion of copper hot water cylinders and plumbing. Metallic taste.

Solution: pH correcting neutralising filters. 

Giardia or Cryptosporidium cyst contamination.

Solution: One micron filtration.

Red/brown or yellow staining, metallic taste or rusty deposits due to the presence of iron and Manganese.

Solution: Iron removal system ie. Greensand, Pyrolox filter, DMI-65 filters. 

Heavy metals, aluminium, boron or salty water.

Solution: Reverse osmosis or distillation. 

Hard water causing scale build up on water heating elements and kettles. Difficulty getting soap to lather.

Solution: Water softener

Taste and odour or chlorine

Solution: Activated carbon water filters/purifiers.

Bacterial or viral contamination, faecal coliform count.

Solution: Ultra-violet disinfection.

Taste and odour problems in water storage tanks. Bacterial build up in tanks or pipe work.

Solution: Hydro Pure

Sprays, pesticides or chemicals.

Solution: Activated carbon water filters/purifiers.

Nitrates, nitrites or ammonia.

Solution: Nitrate removal cartridge filter. 

Iron and manganese oxide and slime build up on bore screens, pumps and pipe work.

Solution: BoreSaver Ultra C.

Contact About Water Today

Call us on our freephone 0800 274 677 or send an email for a free quote.